Warehouse Supervisor

Job Title: Warehouse Supervisor

Job Ref: CRD001

Location: Wisbech

Salary: To be confirmed at Interview

Job type: 4 on/4 off 06:00 – 18:00

Permission to work in the UK (required)

About us:

Knowles Transport are trusted by some of the biggest and well-known businesses in the country to offer a broad range of warehousing and distribution services. We provide the infrastructure and scalability of a multi-national third-party logistics company combined with the flexibility, agility and dedication to customer care of a family-run business.

The Main Purpose of the Role:

• To be responsible for, to lead and supervise a team of direct reports in the warehouse.
• To plan, delegate and monitor the workload across all warehouse functions in order to meet the required operational service level across a range of customers in a safe and efficient manner.
• To exhibit strong leadership skills to drive forward positive changes in the company culture, team performance and operational processes.
• To be an advocate of the Knowles Health & Safety culture and ensure the compliance of processes are met at all times.

Requirements:

• Minimum of 3 years’ experience of working in a Warehouse environment.
• Experience with using WMS systems.
• Ability to multi‐task and work in a fast-paced environment and able to work on own initiative and to tight deadlines.
• Excellent prioritisation skills with resource and equipment against targets and time scales.
• Excellent communication skills both written and verbal with the ability to adapt your approach as needed.
• Solid understanding of relevant Health & Safety practices.
• Excellent numerical and analytical skills with high accuracy & attention to detail.
• Be competent to a intermediate level with Microsoft Excel & Word.
• Must have own transportation to work.

Desirable Skills / Experience:

• License for (and experience of) Counterbalance, Pivot & PPT trucks & Scissor Lift (MEWP).
• 1 years’ experience in supervising a team in a similar environment.

Key Accountabilities:

• Coordinate and lead the Warehouse team with daily tasks including (but not limited to) unloading and loading of vehicles, pick, pack and despatch of orders, pallet put-away, rework, general housekeeping practices.
• Ensure targets are met to customer requirement within contractually agreed lead times.
• Communicate and work collaboratively with the Transport team regarding any issues or delays with deliveries or collections.
• Monitor and audit that all warehouse tasks are being followed safely, effectively and fully compliant to process by the team.
• Check outbound loads for accuracy and quality and address any issues with the relevant operatives.
• Ensure equipment such as pump trucks, pallet wrappers, safety knives and RF scanners are available for use and in good condition with any defects reported via the correct channel.
• Plan and oversee additional activities from customer requests and capture costs for charging purposes.

Communication:

• Have excellent verbal communication skills and the ability to communicate effectively with customers, peers, subordinates and managers.
• Be confident and approachable to all internal and external customers.
• Respond to all customer emails and phone calls in a helpful, positive and professional manner.
• Ensure all operational issues are escalated as required.
• Provide accurate end of shift updates to the Area / Warehouse Manager for handover purposes.

Team:

• Utilise spare resource and equipment effectively by working together with other Supervisors.
• Support other departments with workload when volume dictates.
• Demonstrate the correct behaviours and lead by example in all areas of your work.
• Monitor team behaviours and escalate any concerns including lateness, absence, safety concerns, training needs, attitude.
• Support new starters into the business with training and regular reviews.
• Manage and support any absences and performance issues in the team.

Health & Safety:

• Ensure all team members are compliant with site H&S standards.
• Attend relevant training courses.
• Maintaining a clean and safe working environment by monitoring housekeeping standards and initiate any actions required.
• Ensure all required compliance documentation is being completed by the team.
• Support the safety culture by completing near miss forms when a relevant observation is made.

What We Offer / Benefits:

• On-site parking.
• Training and development opportunities.
• Free uniform & PPE provided.
• Auto enrolment into pension.
• Statutory holiday entitlement.

Please click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with the experience or relevant job titles of; Senior Warehouse Operative, Warehouse Supervisor, Warehouse Assistant Manager, Warehouse Coordinator, Senior Process Operative, Processing, Senior Line Operative, Production Operative, Servicing Operative, Forklift Licence, Driver, Warehouse Driver, FLT Driver, Senior Distribution Assistant, Logistics Co-ordinator, Logistics Operative, Distribution Team Leader will also be considered for this role.