Call Centre and Customer Service

B2B Customer Service Representative

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Job Title: Client Services Executive

Salary: Up to £25,000 per annum

Location: Shoreditch, London

Duration: Permanent

Bluetownonline provides online recruitment services to some of the UK’s top companies. Our clients are used to high levels of service and our team has a genuine desire to ensure every campaign they run with us produces the best results.

We’re currently going through a period of rapid growth and as such there are a number of areas that we need additional support in, so we’re looking for someone to join the team and fill in that gap.

Ultimately the client always comes first so your primary duty will be as part of the Client Service team, but you’ll also be assisting with thinks like filtering internal CVs and chasing overdue invoices as well.

Main Duties

  • Setting up client accounts
  • Proofing and posting job adverts
  • Point of contact for internal clients (the sales people manage their own clients)
  • Credit control
  • Marketing including email, social media, and possibly some video editing

About you

  • Must have experience working within client support, ideally B2B
  • Possess an excellent and professional telephone manner
  • Highly organised
  • Grade B+ in GCSE English Language and Maths (or equivalent)
  • Excellent IT skills (including MS Office), our product is digital so you will need to be comfortable using a number of systems
  • An interest in, or some experience of, Digital Marketing may be beneficial

Perks

  • Full training given
  • Opportunities for progression within a growing organisation
  • Perkbox (cheap Cinema tickets, Coffee, Rental Movies, Gym memberships, etc etc!)
  • A fully stocked beer fridge
  • Holidays away in the sun!

Please click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with experience in Client Support, Client Services, Admin, Administrator, Reception, Receptionist, Admin Coordinator, Customer Service, Recruitment Admin, Credit Controller, Marketing Assistant will be considered for this role.

How can we help?
How can we help?

If you have any questions and you would rather chat to a member of our team please email or call us about this role.

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