Job Title: Controller
Location: Northampton
Salary: £23,000 per annum
Job Type: Shifts – 4 On/4 Off, Full Time, Permanent
Hours: 07:00 to 19:00
To ensure that Breakdowns and Defects are dealt with, processed and completed appropriately within company guidelines, timescales and Service Level Agreements whilst ensuring effective use of company assets and resources. To ensure allocated Administration tasks are processed effectively and within company guidelines
Key Responsibilities:
- Ensure Breakdowns and Defects are processed, dispatched and updated as per SLA’s or as detailed in process documents
- Ensure Customer Expectations and Service Level Agreements are met and adhered to at all times.
- Ensure Administration work is processed and procedures are adhered to as detailed in process documents
- Ensure information sent to customers is accurate and in line with company requirements
- Ensure accounting and operational deadlines are met
- Ensure accurate and timely completion of all procedures, company documentation and reports
- Ensure computer and operational system records are maintained effectively
- Ensure compliance with Health and Safety legislation
- Undertake any other duties which the company from time to time may reasonably request
Requirements:
- 1 year’s relevant work experience
- Basic education required
Preferred Skills:
- T. skills to include use of internal systems, Microsoft Excel and Word
- Effective communication & Organisational skills
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with experience of: Timetable Coordinator, Resource Coordinator, Scheduling Assistant, Administrator, Scheduling Assistant, Appointment Administrator, Operations Scheduler, Customer Service Administrator, Business Support, Office Support, Logistics Coordinator may also be considered for this role.
