Job Title: Credit Controller
Location: Hartpury, Gloucester GL19 3BE (Hybrid working)
Salary: £24,900
Job type: Full-time. Permanent. 37.5 hours per week.
About us:
Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research.
The University is rated top 10 in the UK for Teaching Quality (The Times and Sunday Times Good University Guide 2023) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas. A passionate and innovative business culture and exceptional support networks make Hartpury an ideal career choice.
About the Role:
- Full responsibility for the administration of the Credit Control function for the University and College to include collection of tuition, accommodation, livery and transport fees payable by students in addition to charges to commercial customers.
- Liaise with external debt collection agencies as well as other University and College departments.
- Assist with administration of University Recurring Card Payment involving establishing and maintaining student payment plans.
- Prepare management information to enable effective monitoring of outstanding debt.
- Resolve any queries received via email telephone or face to face.
About you:
- Demonstrate experience within a similar credit control role, dealing with both personal and commercial debt
- You will have strong MS Excel and analytic skills
- Excellent communication and customer service skills
- Able to critically review and evolve established processes
- Ability to remain calm in sometimes stressful situations
- Ability to work well within a team bit also capable of working independently
- Well-organised, able to prioritise and capable of working under pressure while maintaining high levels of accuracy
What we offer:
- Hybrid working arrangements with blended approach of office and home working
- 25 days annual leave entitlement plus bank holidays rising to 30 days with length of service
- Wellbeing support including our Employee Assistance Programme
- Generous pension scheme (LGPS)
- Employee Discounts Scheme
- Onsite fitness facilities
- Support for continuous professional development
- Flexible working opportunities available
- Enhanced maternity, adoption and paternity leave
If you are interested, please click on the APPLY button to complete the application form via our website.
Hartpury is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We particularly welcome applicants that we are underrepresented in, including those from ethnically diverse backgrounds, LGBTQI+ communities, and those living with disabilities. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds.
Candidates with the relevant experience or job titles of: Accounts Assistant, Accounts Clerk, Finance Clerk, Credit Controller, Payment Processing, Purchase Ledger, Financial Administrator, Administration, Accounts Admin, Finance Support, Assistant Credit Controller and Credit Control Advisor may all be considered for this role.
