Call Centre and Customer Service

Customer Service Advisor

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Job Title: Customer Service Advisor (Plant Hire)

Location: Ashton-in-Makerfield, Wigan

Salary: £26,000-£27,000 per annum (FTE)

Job type: Full time/Part-time, Permanent. Flexible hours, Monday-Friday.

About us:

Marwood Group Limited specialise in non-mechanical plant hire and sales. We have a nationwide depot network and have a strong reputation within our industry for the supply of quality products and excellent customer service.

The Role:

Based within our Key Account rehire department, the successful candidate will be responsible for maximising revenue through the hire and sales of our products.

You will work within a small team and will be responsible for providing advice to ensure our customers select the optimum product(s) to fulfil their needs.

Duties and responsibilities:

In this busy role, you will use various software systems to process quotations, hire/sales orders and off hires and will be happy to assist with the resolution of queries to ensure the best possible customer experience.

Experience:

Full systems/product training will be provided, though the successful candidate will ideally have some previous experience of processing contracts, data entry and customer service.

Benefits

  • 25 Days Holiday + Bank Holidays (increasing holiday with length of service)
  • Company social events
  • Contributory pension scheme
  • Life assurance
  • Free onsite parking
  • Employee Assistance Programme

We are unable to provide sponsorship so candidates should already have the right to work in the UK before applying.

Please click on the APPLY button to submit your CV for this role.

Candidates with the relevant experience or job titles of: Customer Service, Data Entry, Processing, Enquiries Assistant, Technical Support Assistant, Enquiries Advisor, Front of House Assistant, Enquiries Executive, Team Enquiries Advisor, Client Team Enquiries Assistant, Customer Services Executive, Customer Service Representative, Customer Support, Client Service, Customer Service Executive, Customer Services, Customer Assistant, Customer Aid, Customer Service Consultant, Customer Service Administrator, Customer Service Representative, Customer Advisor, Customer Support, Business Support, Customer Service Advisor, Customer Service, Customer Services Officer, Admin Assistant, Receptionist, Administrator, Admin, Administrative Assistant, Secretary, Support Administrator, Company Receptionist, Customer Support, Client Service, Hire Controller and Hire and Sales Negotiator may also be considered for this role.

How can we help?
How can we help?

If you have any questions and you would rather chat to a member of our team please email or call us about this role.

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