Call Centre and Customer Service

Customer Support Administrator / Customer Service Executive

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Job Title: Customer Support Administrator

Location: Shefford, Bedfordshire

Salary: £22,000 – £25,000 per annum, depending on experience

Job type: Permanent, Full time

Drive Lines Technologies Ltd is part of the RAR UK Holdings group. We are a UK distributor of mainly German manufactured mechanical power transmission products. We have been operating in many different markets in the UK since 1985.

About the Role:

Reporting to the Managing Director, your role will include, but not be limited to:

  • Order processing – entering customer orders on Sage system, placing purchase orders, checking supplier acknowledgements
  • Raising invoices & delivery notes
  • Maintaining customer order progress spreadsheets
  • Expediting orders
  • Updating CRM database
  • Maintain supplier price lists
  • Ensure customer special requirements – C of C; Material cert; Calibration cert etc

This is a full time permanent position based at our Shefford office. A flexible attitude to your role in a small, dynamic company will be expected.

About you:

  • You will have a methodical and diligent approach, ideally with experience of working in a busy sales office environment with deadlines to meet
  • Basic experience in business management
  • Good organisational and interpersonal skills
  • Excellent communication and ITC skills
  • Experience of the industrial power transmission market will be an advantage

Benefits:

  • We offer an attractive remuneration package, with pension and bonus scheme

We are a quality orientated company and pride ourselves on our product and service excellence.

Please click on the APPLY button to submit your CV and Cover Letter for this role.

Candidates with the experience or relevant job titles of; Customer Services Executive, Customer Service Representative, Appointment Booker, Customer Support, Client Service, Customer Service Executive, Administrator, Office Administrator, Customer Service Consultant, Customer Service Administrator, Customer Service Representative, Customer Advisor, Customer Support, Business Support, Customer Service Advisor, Customer Service, Customer Services Officer, Admin will also be considered for this role.

How can we help?
How can we help?

If you have any questions and you would rather chat to a member of our team please email or call us about this role.

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