Job Title: Phone Based Customer Support Specialist
Location: Reading / Hybrid (3 days in our Reading office)
Salary: Starting at £22,000 per annum increasing to £24,400 upon successful completion of a six-month probation period
Job type: Permanent, Full time
Guardian has a single ambition, for every family to have protection that they truly believe in. We aim to achieve that by challenging the market and offering a ‘better’ way for Financial Advisers and their clients. In line with our brand promise Life. Made Better., we plan to make life better for everyone.
About the role:
Due to growth we have a number of opportunities within our contact centre where you will be the first point of contact for our customers and our eyes and ears to our ever-increasing customer base. We pride ourselves on high quality service and putting the customer at the heart of everything we do.
We want you to bring your energy, commitment and first class communications skills and join our exciting and collaborative team.
Please note the location of this role will be 3 days in our Reading office (opposite Reading Station) and 2 days from home which will be effective after successful completion of an 8-week training period. We are also happy to offer full time office based.
This is a fantastic opportunity to develop professionally with great career prospects and a generous benefit package which includes training, support with professional qualifications, Private Medical Insurance, Life Cover, 25 days holiday, Company pension scheme, as well as additional option benefits and staff discounts.
If you are interested we are keen to hear from, please apply at Customer Support Specialist – Hybrid in Reading on our website.
We are a local and award winning company. To understand more about Guardian and who we are please take a look at our website.
Please click on the APPLY button to be directed to the company’s recruitment page.
Candidates with the relevant experience or job titles of; Customer Services, Complaints Advisor, Customer Services Representative, Customer Services Support, Customer Service Advisor, Telephone Customer Service Representative, Call handler, Financial Customer Service, Financial Services, Financial Administrator, Insurance Administrator, Administrator, Retail Customer Service, Client Services, Retail Client Services may also be considered for this role.
