Deputy Manager – Care Home

Job Title: Deputy Manager – Care Home

Location: St Cross Grange, Winchester

Salary: £35,000 per annum + Benefits

Job type: Permanent, Full time

St Cross Grange, our 64 bedded home in Winchester, are now seeking a Care & Compliance Manager to join our management team. You will be integral in leading the care team in achieving and exceeding, care standards determined by CQC, Local Authority Contract Monitoring, and internal bench marking at the Home.

About the role

As Care and Compliance Manager you will work with the care team and General Manager to solve common operational issues and develop action plans to effectively improve the care and quality of the Home in accordance with Greensleeves Care policies and procedures. In addition your main responsibilities will include:

• Providing support and guidance to care staff to ensure that all care requirements ae met and result in care planning and delivery that is effective.
• Lead, manage and develop the work of the staff team, under the supervision of the Registered Manager, by setting objectives and supervising staff.
• Utilise the Greensleeves Care Quality Monitoring Tools to any Care and Safeguarding of Adults concerns to ensure issues are identified and effectively addressed.
• Taking overall responsibility for the home in the absence of the General Manager.

About you:

• With prior experience of managing staff in a care home or similar environment, you will have a working knowledge of MCA and DOLS. A high level of care knowledge, you will be a strong communicator with excellent organisational skills. You will have a keen understanding of person centered-care and have experience of working in a dementia unit or a dementia home for at least two years.
• In addition, candidates require a minimum of QCF level 4 in care (or similar qualification), to apply for this role.

Principal responsibilities & accountabilities:

Care Delivery:

• Ensure that high standards of care are delivered to meet the needs of the individual resident, to monitor and maintain these standards in line with contractual and legislative requirements.
• Advise care staff on action to take for the provision of quality day to day care
• Provide support and guidance to care staff to ensure that all care requirements ae met and result in care planning and delivery that is effective, regularly reviewed and evaluated in relation to individual resident needs, best practice guidelines and regulatory standards.
• Lead the care team to ensure that residents’ physical, emotional and social needs are identified and met through assessment and care planning.
• Maintain a regular schedule of direct observation in the home to observe care delivery and standards across all service activities.
• Conduct periodic audits and checks on the effectiveness of individual staff in the planning and delivery of high quality care.
• Participate in the development and revision of care and auditing reporting systems.
• Ensure that records relating to residents are understood, acted upon by all staff and that they are reviewed on a regular basis.
• Provide early warning of potential care and/or compliance threats and where necessary in discussion with the Home Manager, instigate immediate action to resolve problems.
• Alert the Registered Manager of any serious concerns in care compliance

General:

• Take responsibility for the running of the Home in the absence of the Registered Manager.
• Assist the Registered Manager and Home Administrator / Book Keeper in the effective and efficient running of the home, including budgetary control.
• Assist the Registered Manager with the management of the Homes staffing, financial and material resources, including active involvement in staff recruitment and selection.
• Ensure that Equal Opportunity policies are followed and promoted within the home with regard to both staff and residents.
• Co-operate with Inspectors of the Care Quality Commission.
• Take responsibility for the running of the Home in the absence of the Registered Manager.
• Be instructed in First Aid and be available to the Home in this capacity.
• Be available for on-call duties, as required.
• A commitment to be flexible and to embrace change is expected.
• In addition to the duties and responsibilities listed; the job holder is required to perform other duties assigned by the manager from time to time.

Please click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with the relevant experience or job titles of; deputy manager, compliance manager, Care Manager, Care Management, Residential Care Manager, Registered Manager, NVQ4, Care Supervisor, Service Manager, Care Home Manager, Senior Care Manager, Senior Care Supervisor may also be considered for this role.