Job Title: Duty Manager – Beyond Van Gogh – Birmingham NEC

Location: Birmingham NEC

Salary: £16 per hour, plus holiday pay

Job Type: Full time, Fixed Term Contract Starting 30 July 2024 – ending 1 September 2024

The Lowry’s ticket agency, QuayTickets will be operating the event and are an award-winning ticket agency operating events and selling tickets for over 50 clients throughout the UK.

About the Role:

This is an exciting opportunity to join the team as a Duty Manager, welcoming visitors to Van Gogh Alive – an immersive, multi-sensory experience at the NEC, Birmingham.

We are looking for a Duty Manager who will be responsible for the day-to-day coordination and supervision of event staff, who will ensure that all procedures and processes are followed in all areas of the exhibition. The role will report into the General Manager.

About you:

With a friendly and outgoing approach, the successful applicant will have strong customer care and excellent communication skills with the ability to both generate and demonstrate proactive interaction with staff and visitors alike.

Previous experience in event management roles for large scale events is desirable, although not essential.

The exhibition is open 6 days a week and will require some work at weekends and evenings.

Shift times are:

  • Weekdays 9:30 – 15:30 or 15:30 – 21:30
  • Weekends 8:00 – 15:30 or 15:30 – 21:30

Applicants must be available to work evenings and weekends.

Applicants must be available to start in the role on Tuesday 30 July 2024.

The exhibition runs from 30 July – 1 September 2024, therefore applicants will be expected to be available throughout this period.

Complementary parking is available onsite for staff members.

Please note that interviews will take place via Microsoft Teams.

Additional Information:

For more information, please download the recruitment pack. To apply for this position please submit your CV and a covering letter by clicking on ‘Apply for this job’ via the vacancy on The Lowry’s Careers page. Your application should describe how you would apply your knowledge, experience and skills to fulfil the main duties and responsibilities of the post.

We reserve the right to close this vacancy at any time once we have received sufficient applications and advise you to submit your application as early as possible to prevent disappointment.

To ensure fairness during our shortlisting process, we ask that you remove all personal details (such as name, age, location, ethnicity, marital status etc) from your CV and covering letter before uploading. This reduces the risk of any potential bias during our recruitment process and ensures that all shortlisting is based on skills, experience and suitability for a role. Thank you for your understanding.

The Lowry is committed to creating an inclusive workforce by reflecting and representing the diversity of Salford and the UK. We want to attract the broadest range of talented people to be part of The Lowry – whether that is to work in our creative or support roles. We particularly encourage applications from the following two people groups who are currently under-represented in our work force and in the wider performing and visual arts sector; those people who experience racism and marginalisation, including those from African, Caribbean, North African, LatinX, South Asian, East Asian and South East Asian heritage and their diasporas, those who are disabled, Deaf and neurodivergent or have long-term health conditions.

Please click on the APPLY button to redirected to the company’s site to apply for this role.

Candidates with experience of; Duty Manager, Operations Assistant, Operations Executive, Venue Operations, Events Coordinator, Operations, Banquet Coordination, Hospitality and Catering, Events Management, Customer Service Manager may also be considered for this role.

How can we help?
How can we help?

If you have any questions and you would rather chat to a member of our team please email or call us about this role.

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