Job Title: External Sales Engineer
Location: Scarborough
Salary: Competitive
Job type: Full Time – Permanent
We want all our colleagues to grow and build careers with Dale. We invest in our people for the future.
Many of our team members have been with us for over 30 years and some of our management team began their careers as apprentices. As we have grown so too have they and that knowledge is passed down as our team develops and evolves.
No two days are the same and variety is a key part of life for our team at Dale. There’s always an opportunity to learn new skills and progress your career. We want to be a great place to work that is diverse and inclusive which is why we focus on supporting people and their development.
The Role/What you’ll do:
Responsible for the maintaining & growing of existing accounts and numerous business development activities to identify new opportunities for Dale Power Solutions.
DPS has a defined core target of business sectors of which one or more will be a key part of this roles strategy, but identifying and promoting other products within the DPS portfolio would be encouraged.
The role will require a mix of days visiting customers, site surveys, attending key events, exhibitions, factory visits (Scarborough) along with customer entertaining, so some nights away.
Duties (not limited to but an overview of main activities expected as a min):
- Identifying new UPS opportunities from existing and new customers
- Phoning / Visiting key customers allocated to you
- Business Development Activities – social media, working with marketing to identify shows/events and other forms of customer relationship building (factory overnight visits)
- Carrying out site surveys / customer visits
- Updating / maintaining CRM and producing a monthly report – covering various activities
- Following up quotes
- Engaging with internal team / colleagues to ensure tasks set are met and customer satisfaction is of the highest
- Working with the FM Team with enquiries providing support to them as required
Why you’re our kind of person:
We are looking for people who are driven by doing the right thing for our customers. We operate in an agile fast paced environment, and we are always looking forward, improving, never settling, and wanting to be the difference for our customers. It’s an exciting time to join the energy industry as we seek to reduce our reliance on fossil fuels and our ambitions present a tremendous opportunity. We work hard to deliver, and there’s a lot to do, but the ability to make an impact in our business is significant. So, if that resonates with you and you want to love our customers as we do then come join a team of like-minded people.
What’s important to us:
Person specification:
Self-Motivated, customer facing/friendly, approachable, keen to succeed and willing to learn/try new things. Customer relations needs to be high on your agenda. Good communication skills for both external customers and colleagues always trying to be professional in the way we engage.
Qualifications:
Experience in critical power would be useful. Good communication skills, emails & telephone. CRM / computer skills (basic level as training will be provided)
Experience:
- You’ll be passionate about health and safety and ensuring that everyone goes home from work safely from our
- You’ll communicate openly, transparently and effectively to ensure a high level of customer
- You’ll be resilient and thrive in a fast-paced
- You’ll be keen to work collaboratively with others to develop shared
- You’ll have good levels of self-awareness, excellent interpersonal and communication skills
- You’ll have good time management skills
Additional Information:
The role is varied and requires a lot of proactive activity, often requires a lot of lone working, self- motivation but regular interaction with the team is encouraged.
Knowledge is key and so regular training on products is encouraged.
You would be encouraged to share market intelligence, which will all aid product development along with other reactions to market trends i.e. stock holding and product type.
Our values:
- Do the right thing.
- Be the difference.
- Love our customers.
- Never settle.
- Look forward.
Please click on the APPLY button to send your CV for this role.
Candidates with the experience or relevant job titles of; Customer Service, Sales Assistant, Customer Support, Sales Executive, Customer Service, Sales Agent, Customer Service Assistant, Business Development Executive, Sales Consultant, Customer Service Executive, Sales, will also be considered for this role.
