Job Title: Financial Inclusion Officer
Location: East Suffolk Council – Based in either Lowestoft NR33 0EQ or Melton, Woodbridge, Suffolk IP12 1RT
Salary: £24,496 – £30,151 per annum (career grade)
Job Type: Fixed term for 2 years – 37 hours per week
Closing date: 1pm, 9 February 2023.
Interview date: w/c 20 February 2023.
About us:
East Suffolk Council is an exciting place to work and a great place to make a real difference to people’s lives, delivering vital services to a quarter of a million people across East Suffolk.
We currently have an exciting opportunity to join the East Suffolk Council’s Tenant Services Team as a Financial Inclusion Officer.
The role:
You will liaise and support new and existing tenants of East Suffolk who require advice and support in all tenancy related aspects of financial inclusion. This includes but is not limited to welfare advice, assistance in making and maintaining Universal Credit claims and signposting to budgeting advice funded by East Suffolk Council and delivered through the CAB (Citizens Advice Bureau). You will also develop and maintain a high level of personal contact through home visits, telephone calls and letters with tenants to maximise engagement and minimise rent arrears.
The Candidate:
You should have a proven track record of successful partnership working, a good understanding of welfare rights, key benefits and how they are accessed, and housing issues, as well as experience of dealing with the public in difficult and emotional situations to assist them accessing benefits and local and national support services.
If you think you have what it takes to be successful in this role, even if you don’t meet all of the essential requirements, please apply.
We would appreciate the opportunity to consider your application.
Why work for us?
East Suffolk Council is a great place to work and there are lots of benefits our employees can access. To find out more about why we are so proud of East Suffolk Council, take a look at our video and hear why our employees think it is such a great place to work (YouTube).
Here are some of the main benefits:
- Great opportunities for training and development
- Generous leave entitlement (equivalent to 24 days a year, increasing to 30 days after 5 years’ service, plus bank holidays)
- Local government pension scheme
- Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services.
The majority of our teams are working in an agile way, with a mixture of home and office working, depending on individual preferences and service requirements. If you wish to discuss how that might impact your working arrangements if you were the successful candidate, please contact the recruiting manager listed at the bottom of this advert.
Please click on the APPLY button and you will be redirected to the Council’s careers page.
Candidates with experience or relevant job titles of; Financial Inclusion Officer, Finance Consultant, Financial Assistant, Accounts Administrator, Accounts Clerk, Finance Officer, Accounts Officer, Finance Clerk, Finance Administrator, Accountant, Accounts Payable, Senior Finance Assistant, Accounts Reconciliation, Finance Accountant, Social Housing Officer, Housing Officer, Housing Support Officer, Housing Assistant, Housing Officer, Housing Services, Customer Housing Assistant, Supported Housing Officer, Housing Administrator may also be considered for this role.
