Job Title: First Line IT Systems Administrator
Location: Birmingham
Job Type: Permanent, Full time, Monday – Friday 8AM – 4:30PM
Galleon Systems have been providing time servers and atomic clock related products for over 25 years, becoming specialists in the synchronisation of computer networks and technology. Galleon’s wide range of time synchronisation products include dedicated Network Time Protocol servers (NTP servers) that can synchronise entire networks, to simple atomic clock receivers that connect to a single PC.
The Role:
Galleon Systems are looking to hire a first line IT Systems Administrator to oversee server/network administration, configure and manage IT hardware, handle general internal support, and oversee technical support enquires for their range of time synchronisation products.
You’ll work alongside a senior systems administrator who’ll support and train you in-line with required duties, in addition to working within the larger web and digital marketing team.
The Candidate
- Level 3 IT qualifications and some network infrastructure experience.
- A keen eye towards problem solving and continuous improvement.
- Good communication skills, verbal and written.
- A demonstrable interest in IT and keen to learn new skills.
Role Duties:
- Assist with network related administration tasks, including maintenance, updates, and new deployments.
- With knowledge of switches, routers, firewalls, DHCP, DNS, Active Directory, ADSI edit, and VPNs, etc.
- Install, configure, and maintain company hardware, such as laptops, desktops, phones (VOIP), and other devices.
- First line internal support and troubleshooting for day-to-day staff issues.
- First line Galleon customer support and troubleshooting, via a ticketing system and incoming phone calls (training provided).
- Knowledge to install, configure, and support Windows and Linux operating systems/servers.
- Managing Office365 and Exchange Online.
- Trouble shoot technical problems with the dev team and put forward solutions that meet the business needs.
- Test and peer review company software for release.
Benefits:
- Competitive salary depending on experience.
- 31 days’ holiday (inclusive of annual, bank/public days).
- Access to a contributory company pension scheme.
- A varied and interesting role with the ability to progress, you’ll work with a senior IT systems administrator who’ll provide further training across all required skills.
If you have the skills, experience and desire to join Armagard and Galleon Systems then please ‘apply’ today – don’t miss out, we’d love to hear from you!
Candidates with the relevant experience or job titles of; Technical Support Engineer, IT Support Advisor, IT Customer Support, Technical Support Technician, IT Technician, IT Service Desk Technician, IT Services Support, IT Solutions Support, IT Helpdesk Support, Senior IT Technical Support, IT Systems Engineer, IT Systems Technician, Senior IT Engineer, Systems Administrator, Systems Support, Senior Network Support, Server Support Technician, Helpdesk Support, Senior IT Service Desk Technician, Software Engineer, Senior Helpdesk Support Technician may also be considered for this role.
