Call Centre and Customer Service

Receptionist / Office Administrator

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Job Title:  Receptionist

Location: Grimsby, DN31

Salary: £11,500 – £13,500

Job Type: Permanent, Part Time

Shifts: Monday to Friday / 25 hours per week

The Company:

Ascot Services provides market leading solutions across a number of disciplines that includes; facilities management, construction services, engineering services, planned preventative maintenance, environmental solutions, all with 24/7 dedicated client support.

The Position:

As a receptionist, you will provide a high-quality, hands-on front of house service. You will be responsible for greeting clients and visitors, and have excellent verbal and written communication skills.

Key Responsibilities:

  • Welcoming all visitors to the building in a professional manner
  • Ensuring all visitors sign in, have an induction arranged, and are aware of all safety procedures
  • Managing all incoming telephone and email enquiries at reception
  • Managing room bookings within the building, meeting rooms, accommodation, taxi and hire car bookings
  • Ensuring that hire car vehicles are received and collected with efficient handover of keys to relevant parties
  • Distributing incoming and outgoing post
  • Managing site calendars, creating weekly movement sheet and associated duty mobile telephone handover
  • Management of catering, refreshments, fruit and milk deliveries; ensuring requirements are forecasted
  • Maintaining photocopier and coffee machine
  • Maintaining stationary and consumables / ordering replenishment of supplies
  • Management of meeting facilitation, ensuring meeting agendas and minute taking services are provided as required
  • Management of TRAKA key authorisation and administration
  • Management of general administration, shredding of confidential data
  • Office walks down and check, monitoring of CCTV if available, incident and evacuation assistance
  • Ensuring that records are accurately maintained and available to be audited

The Candidate:

  • Previous reception and administrative experience
  • Professional dress and manner
  • Exceptional interpersonal skills
  • Ability to organise and plan own work
  • Excellent attention to detail with the ability to maintain a high level of accuracy
  • A flexible, proactive approach to work including the ability to prioritise and re-prioritise
  • Ability to work on own initiative and as part of a team
  • Ability to deal with sensitive information with discretion and maintain confidentiality
  • Excellent IT skills, including presentation software, Microsoft Office, Word, Excel, and PowerPoint

Benefits:

  • Attractive benefits package
  • 24 days annual leave plus bank holidays
  • NEST Pension

Please click the APPLY button and to submit your CV and Cover Letter.

Candidates with the relevant experience or job titles of; Receptionist, Administrative Assistant, Office Assistant, Support Administrator, Business Administrator, Admin Support, Secretary, Clerk, Administrator, Office Support, Admin Assistant, Admin, Office Administrator, Business Support may also be considered for this role.

How can we help?
How can we help?

If you have any questions and you would rather chat to a member of our team please email or call us about this role.

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