Job Title: Hire Controller
Location: Coalville, LE67 3FP
Salary: £28,000 per annum plus bonus
Job Type: Permanent, Full Time
Job Purpose:
To assist in the day to day running of a busy hire desk.
Key Duties:
- Answering incoming telephone calls
- Diarise “day to day” entries of any “on hires/off hires” and deliveries/collections
- Work with Cross Hire Suppliers to secure hire/sales opportunities
- Build strong customer relationships
- Resolve any customer issues
- Assist with staff weekly timesheets
- To assist with transport and logistics planning
- To assist in covering the depot in the depot managers absence
- General ad-hoc administrative duties
Key Competencies:
- Good eye for detail
- Strong interpersonal and customer service skills
- Ability to work under pressure
- Good team player
- Excellent IT Skills
- Excellent communication skills – written and verbal
- A confident and flexible attitude
- Previous experience in a hire company
- Previous Experience of CRM programme
Please click the APPLY button and to submit your CV/Cover Letter.
Candidates with the relevant experience or job titles of: Hire Controller, Delivery Driver, Admin Executive, Admin Manager, Administrator Support Service Desk Team Leader, Service Desk Consultant, Support Consultant, Customer Support, Customer Service Advisor, Client Services, Desk Support, Customer Service Executive, Helpdesk Analyst, Helpdesk Support, Client Services Support, Account Manager, Construction, Engineering, Stock Controller may also be considered for this role.
