Sales

Holiday Lettings Manager

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Job Title: Holiday Lettings Manager

Location: Poole, Dorset

Salary: £25,000 + Commission

Job type: Permanent, Full Time

Hours: Monday to Saturday + A day off in Lieu

Our client is a highly-respected independent self-catering holiday letting agent looking to expand its holiday lettings team.

This customer-facing role will suit a friendly, outgoing individual who enjoys tourism and customer service and relishes working hard as part of a busy, small team. You will be responsible for marketing and selling local holidays, taking and processing guest bookings, greeting holiday-makers, and making every guest’s experience an enjoyable one.

The Role

  • Working front-of-house in a pleasant retail environment, meeting and greeting guests and owners
  • Helping prospective guests to make bookings by ‘phone and email
  • Handling incoming / outgoing calls
  • Using a specialist booking system to process holiday bookings
  • Devising and monitoring online marketing campaigns
  • Liaising with third-party holiday advertising portals to generate enquiries
  • Ensuring maximum conversion rates from enquiry to booking.
  • Resolving customer queries.
  • Ensuring guest satisfaction.
  • Chasing, collecting and processing payments.

The Candidate:

  • A friendly and outgoing disposition with a can-do attitude who enjoys being part of a happy and successful team.
  • A confident telephone manner.
  • Proficient computer skills.
  • Experience in sales & customer service a bonus.
  • Knowledge of holiday lettings/tourism an advantage.
  • A full UK driving licence.
  • A good knowledge of the Poole & Bournemouth local area.

Working Hours:

  • Five days a week, Monday to Saturday 9.15am – 6pm, working every Saturday, but with a day off in lieu.
  • 28 days holiday, including bank holidays

Please click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with the relevant experience or job titles of; Holiday lettings agent, Sales, administrator, sales agent, holiday planner, travel agent, lettings agent, lettings negotiator, holiday negotiator and holiday executive may also be considered for this role.

How can we help?
How can we help?

If you have any questions and you would rather chat to a member of our team please email or call us about this role.

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