Job Title: Housing Information Officer
Location: Lowestoft, Suffolk, United Kingdom
Salary: £27,344 – £30,151 per annum
Job Type: Permanent/Full-time – 37 hours per week
Closing Date: 9:00am, 22 May 2023
Interview date: Thursday 1 June 2023.
About Us:
East Suffolk Council is an exciting place to work and a great place to make a real difference to people’s lives, delivering vital services to a quarter of a million people across East Suffolk.
We currently have an exciting opportunity to join East Suffolk Council’s Housing Information and Governance team as a Housing Information Officer.
We hugely value our staff and know that in order for us to remain successful, it is essential for us to recognise talented employees, developing and retaining them within the organisation. We are therefore committed to investing in our staff and providing first-class support to ensure a positive culture and rewarding careers.
The Role:
The Housing sector is going through a period of change, driven by emerging legislation and regulation intended to provide safe and decent homes for tenants and better services from landlords. These changes require improvements to the way we use information to make key decisions in our Housing Service, and we are expanding our Housing Information team to deliver a better service for our communities.
In this role you will lead on the management and analysis of data so that its ready for operational delivery. You will maintain the computer systems, and support day-to-day service delivery as well as improvement projects across the Council. We are ambitious with our plans, which include the implementation of new ICT systems to improve our tenant’s experience as well as the efficiency and performance of the Housing service and back-office functions.
The Candidate:
Ideally you will have a background in Housing, and may have worked previously in building safety, repairs and maintenance or asset management. You should be comfortable working with data and have strong skills in Microsoft Excel. Previous experience with business intelligence or analytics software (eg SAP Business Objects) is desirable, but training will be provided to the successful applicant.
You will be confident talking to housing colleagues and using data to help them design programmes of work or respond to specific operational issues. You will be used to working to a high standard of accuracy, and occasionally you will need to deliver information support in short timescales. You will have great communication, presentation and report writing skills, as well as the ability to contribute to a continual improvement ethos that delivers improvements to the service.
If you think you have what it takes to be successful in this role, even if you don’t meet all of the essential requirements, please apply. We would appreciate the opportunity to consider your application.
Why work for us?
East Suffolk Council is a great place to work and there are lots of benefits our employees can access. To find out more about why we are so proud of East Suffolk Council, take a look at our video and hear why our employees think it is such a great place to work (YouTube).
Benefits:
- Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years’ service, plus bank holidays)
- Local government pension scheme
- Flexible working arrangements
- Learning and development tailored to your role
- A wide variety of staff support networks including access to health and wellbeing initiatives and programmes.
- Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services.
The majority of our teams are working in an agile way, with a mixture of home and office working, depending on individual preferences and service requirements. If you wish to discuss how that might impact your working arrangements if you were the successful candidate, please contact the recruiting manager listed at the bottom of this advert.
Please click on the APPLY button and you will be redirected to the Council’s careers page.
Candidates with experience of: Housing Options Officer, Social Housing Advisor, Homelessness Officer, Housing Needs Officer, Housing Officer, Housing Support Officer, Housing Assistant, Housing Officer, Housing Services, Customer Housing Assistant, Social Housing Assistant, Information Advisor, Information Specialist, Supported Housing Officer, Social Housing Worker, Housing Administrator will be considered for this role.
