Job Title: Housing Solutions Assistant
Location: Lincoln
Salary: £21,998 – £22,052 per annum
Job Type: Full Time, Permanent
At the City of Lincoln Council, we think diversity drives improvement. We are many different people, with different cultures, backgrounds and ideas, but we all share the same passion for providing great service to our community.
A career with us is rewarding in lots of different ways. We’re an ambitious authority and our vision for Lincoln is set to transform the city in the coming years.
About the role:
The City of Lincoln Council isn’t like any other council. It’s a hive of talented, innovative, dedicated, high performing staff who are committed to delivering the best possible outcomes for the people they serve in the communities of Lincoln and we recognise that people are our most valuable asset.
In this rewarding and challenging role, you will assist with initial enquiries of homelessness, you will advise and assist applicants with all aspects of their housing register application and give information in relation to the allocations policy.
About you:
To fulfil this role, we are looking for an experienced professional with a background in a customer service and/or administrative role with working knowledge of choice-based lettings and legislation around allocations.
This role can be busy and demanding, therefore it is essential that you have first class organisation skills, including the ability to meet tight deadlines and to also have a flexible approach to working hours.
You’ll be public facing so will need excellent communication skills and the ability to handle conflict and adopt a firm but fair approach.
Benefits:
- 24 days annual leave plus bank holidays
- Flexible working options / Flexi time scheme
- Local government pension scheme
- Employee benefits online discount scheme
- Employee Assistant Programme
- Health and Wellbeing support
- Tax free bike scheme
Please click the APPLY button go through the Council Website and fill in the application form for this role.
Candidates with experience of; Housing Support, Administrative Support, Client Services Assistant, Public Sector Administrator, Support Assistant, Customer Support Advisor will also be considered for this role.
