Job Title: IT Installation & Support Technician
Location: Perth, Scotland
Salary: £25,000 – £35,000 per annum (+ car and mobile phone allowance), dependant on skill set and certifications
Job Type: Full time, Permanent
As an IT MSP with a focus on the hospitality sector a further opportunity has arisen to join the IT Technical Team as an IT Installation & Support Technician, supporting a range of high-end hospitality & SMB clients through onsite visits.
Netteam currently have Offices in Newbury, Manchester and a team of field engineers working out of London, and you could become part of this dynamic team as they continue to grow and develop a growing range of clients across Scotland.
What we’re looking for:
We are looking for a versatile engineer who has infrastructure expertise around installing and maintaining Network, WIFI, CCTV & Voice solutions including IT systems such as networks, desktops, server, and cloud solutions.
The ideal candidate will need to have a broad understanding of these solutions as well as network infrastructure and technology. They will need to have excellent troubleshooting and problem-solving skills, alongside experience working on project implementations from a technical perspective, along with a positive helpful outlook when dealing with customers across Scotland.
This is a flexible hands-on role, which requires a varied level of experience, but will regularly involve working alongside Netteam colleagues from other offices.
Key Requirements:
- Ability to confidently design, install, commissioning and maintaining a range of IT systems to include CCTV, Wifi and Network platforms
- Good knowledge of IP, networking, and IT infrastructure
- Ability to run, patch and terminate cabling to support installation of new hardware
- Ability to provide training to end users for systems being installed and managed
- Administration and troubleshooting of O/S and Apps consisting of Microsoft Windows Server, Desktop OS, Microsoft Cloud Technologies, Microsoft 365, Active Directory, Group Policy, SharePoint, Remote Desktops, DHCP, DNS etc
- A proven background through an apprenticeship or trade qualifications
- Excellent communication skills
- Support systems covered by client contracts
- Full UK driving licence & access to a vehicle.
Essential Knowledge
- A desire to learn and adapt to new skills and technologies
- A great team player with the ability to inspire confidence in clients through helping non-technical people understand technical aspects
- Networking knowledge and skills with experience of maintaining converged network solutions
- Knowledge of a variety of IT & security infrastructure platforms
- Experience in remote diagnostics along with analysis and monitoring.
Specific Technical Experience/knowledge
- Proven knowledge and ability to work on issues relating to Voice, Wifi, CCTV & Networking systems etc
- Basic understanding of Windows Server infrastructure
- Full System knowledge of HP/Aruba, Ruckus, Meraki & Watchguard hardware to cover installation, maintenance and troubleshooting
- Network architecture and system management, including configuring devices consisting of routers, firewalls, and switches (L1, L2 & L3)
- Security process & procedures, which promote best practice security while maintaining a functional user base.
A collaborative approach is always encouraged – there’s a focus on a professional TEAM focused culture where everyone focuses on working together as one, ensuring they maintain a fun and productive place to work, where everyone continues to learn and grow. They offer competitive salaries, alongside a number of other benefits.
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with experience of: Hotel Technologies, IT Installation Engineer, Senior IT Technical Support, IT Systems Engineer, IT Systems Technician, Infrastructure Engineer, Senior IT Engineer, 3rd Line Support Engineer, Senior Network Support, Server Support Technician may also be considered for this role.
