IT

IT Manager

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Job Title: IT Manager

Location: Oxford (London or hybrid) (UK-based remote working will also be considered)

Salary: £35-£55k

Job type: Full Time/Permanent

As 3Keel grows in size, there is a need to create an IT function, with a Manager to support the Head of Operations. Having outsourced our requirements to a third party for a number of years, we now wish to move the support function inhouse to help promote the best technology experience for our team, whilst also achieving best in class information security.

The candidate should be able to diagnose and resolve problems quickly. They should also be a good communicator and able to deal effectively at all levels within the business.

IT Manager role:

The IT Manager will work closely with/report to the Head of Operations, to ensure that 3Keel is technologically equipped to support our multi-national and government contracts. The role covers a range of management and support functions in our friendly business, including:

  • Developing an IT strategy
  • Owning our company information and privacy security policy, and ensuring their full implementation and adherence by our team
  • Transferring, monitoring, and reporting a Cyber Essentials, or better, security management system
  • Helping staff with any, and all, hardware and software challenges – from ‘have you tried turning it on and off’ to ‘it’s time to replace this’.
  • Ensuring everyone knows how to use the common off the shelf software tools we use
  • Advising on best practices for data management
  • Managing our technology inventory and equipment retirement
  • Promptly investigating, resolving and reporting any breaches in our policy or defences
  • Continuously reviewing and optimising IT infrastructure taking account of technological improvements and new design patterns with cloud technologies, especially in relation to emerging security trends, risks, new guidance or standards (internal and external) and security enhancing technologies
  • Provide guidance (e.g., information security risk severity assessments / relative cost benefit analysis) and recommendations regarding prioritisation of investments and projects that mitigate risks, strengthen defences and reduce vulnerabilities
  • Promoting and managing IT and information security awareness and training, including GDPR
  • Working closely with the Senior Management Team to assess the growth needs and maintenance of the company’s approach to data management
  • Train employees on IT software use / best practice

Job specification – essential skills/experience:

  • Extensive experience with IT systems, networks, and related technologies
  • Best practices in IT administration and system security
  • Information and data security, including GDPR, policy development and implementation
  • Familiarity with various operating systems and platforms, including Microsoft, Google and Apple hardware and software ecosystems
  • Excellent interpersonal and written communication skills
  • Being friendly and approachable
  • Good organisational and time management and project management skills
  • Ability to work independently, prioritise urgent tasks and juggle multiple demands in fast paced environment

Job specification – desirable skills/experience:

  • Significant proven experience as a system administrator
  • Passion for sustainability and responsible business

What 3Keel offer

  • A friendly team of individuals from many walks of life, all constantly striving for excellence and committed to making a difference in sustainability – and having fun along the way!
  • Genuine work-life flexibility for people at different life stages, with a well-established hybrid working culture
  • Competitive salary depending on experience (based of a 37.5 hours working week)
  • Part time working will be considered
  • 30 days paid annual leave per annum (plus bank holidays)
  • Pension scheme with 5% company contribution and personal investment/savings platform
  • A generous employee annual cash Profit Share scheme
  • Employee NHS Cash Top Up health insurance scheme
  • Employee assistance and mental health support programmes
  • Life cover
  • Access to office space in various different locations in Oxford and London
  • Three days of paid volunteering time per year for each staff member
  • Generous maternity, paternity and sick pay/leave
  • Annual training budget per employee
  • Portion of annual profits donated to charity annually
  • Salary sacrifice schemes for bikes (cycle to work scheme) electric vehicles and other tech
  • Rail cards

Please press APPLY to apply on our website

The deadline for applications is 11th August 2023, however we often schedule rolling interviews for interesting candidates, so we encourage you to apply at your earliest convenience.

Candidates with the relevant experience or job title of: IT Service Manager, IT Manager, IT Team Leader, IT Operations Manager, IT Services Manager, IT Director, IT Infrastructure Manager, ITIL Infrastructure Manager, Business IT Service Managers, Technical Team Leader, Technical Project Lead, Technical Service Manager, Director of IT Services, IT Technical Manager, IT Manager, IT Support, Technical Support, Technical IT Leader, IT Support Manager also be considered for this role.

How can we help?
How can we help?

If you have any questions and you would rather chat to a member of our team please email or call us about this role.

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