Job Title: IT Systems Administrator
Location: West Malling, Kent
Salary: £28,000 – £35,000 depending on experience
Job Type: Permanent
The Company:
The company is a dynamic, highly responsive commercial loss adjusting business with over 45 years’ experience.
They’re a trusted and secure provider of commercial loss adjusting services to major commercial insurers and its clients represent a major segment of the UK commercial insurance market.
Their core focus is delivering professional standards of technical excellence and superior levels of customer care. They have a passion for service delivery which sets them apart in their field.
The Role:
They are looking for an IT Systems Administrator to provide a pro-active IT support service and maintain a secure IT environment to the business.
The ideal candidate will have a minimum of 3 years’ IT related experience, ideally gained within a multi-site IT infrastructure and knowledge of corporate networks and security. They would also need to have experience in Microsoft server technologies and Office applications. Experience of Cisco, Linux and cloud related products would be advantageous.
Key Responsibilities
- Monitor and review all software licenses and procure as required
- Design parameters to reflect the business needs, develop and deploy network and server related technologies to the business
- Design, implement and maintain cyber security related processes to ensure the integrity of the company IT systems in accordance with General Data Protection regulation (GDPR). Monitor and identify any system compromises and take the appropriate action in line with the company guidelines
- Research, recommend and implement approved innovative IT solutions to improve business efficiencies
- Monitor, review scope & upgrade IT equipment and software to test & ensure functionality to meet the needs of the business
- Induct new starters, train, develop and provide ongoing first and second line support for all employees to be able to utilise the system to meet their role and business requirements
- Create and maintain individual user accounts providing relevant access to system in accordance with their role installing restrictions on areas outside of their authority limit and maintain the integrity of the system. Revoke access for a change in role and employment leavers
- Design, implement and review the corporate backup strategy to ensure business continuity
- Assist in building relationships with vendors
- Prepare and encrypt sensitive data being sent externally to 3rd parties
- Maintain and monitor communication systems, including mobile telecommunications and Voice over Internet protocol (VoIP) to allow access and ensure the integrity of the system from malware and data leakage protection (DLP)
- Responsibility for the recycling of equipment in accordance of Waste Electrical and electronic Equipment (WEEE) standards
Competencies & Behaviours
- People management skills
- In depth understanding of Microsoft technologies and networking standards
- Knowledge of Microsoft products including O365, server and networking
- Ability to manage, prioritise and organise the efficient use of time
- Ability to meet deadlines and manage to budgetary constraints
You will have / will be:
- Be reliable and maintain confidentiality
- Work well as part of a team
- Work under pressure
- Patience & confidence when training & developing non-technical employees
In return we offer:
- Competitive base salary
- Pension
- 25 days holiday
Internal candidates should advise their line manager of their intention to apply for the position before forwarding their CV.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to: ID document verification, credit check, address verification, employment verification, employment gap verification, UK DBS, UK financial regulator search, anti-money laundering search, directorship search and global watch list check.
The Company is committed to Equal Opportunity and Diversity. They aim to ensure that no job applicant or employee receives less favourable treatment on the ground of race, colour, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation or disability.
Please click the APPLY button to send your CV for this role.
Candidates with experience or relevant job titles of; IT Systems Officer, IT Support, IT Support Officer, IT Support Executive, IT Coordinator, IT technician, IT Support Technician, IT Support Engineer, IT Engineer will also be considered for this role.
