Job Title: National Account Manager
Location: Home-based / Bristol
Salary: up to £45,000 per annum (negotiable) + Commission/ Bonus
Job type: Permanent, Full time
Part of SYNLAB Group – Europe’s largest clinical diagnostics provider, SYNLAB Laboratory Services have helped thousands of our customers to identify, deter and rule out drug/ alcohol misuse within the workplace.
We are one of only a few providers to offer a combined in-house collection and laboratory service, enabling us to deliver industry-leading turnaround times.
Because of growth, we have an exciting opportunity for a National Account Manager to join the team – where s/he will travel regularly to client sites around the UK (Driver’s Licence is essential). Candidates with knowledge/ or coming from a pathology /laboratory background are most welcome to apply.
Duties include:
- Effectively manage the relationship between SYNLAB and their key national accounts
- Increase revenue for all sectors of the business from existing clients
- Ensure regular communication occurs with key clients
- Work with the IT team to ensure required Management Information is created and shared with Key clients
- Lead new client on-boarding and support Tender process as required
- Create new business opportunities
- Contribute to the delivery of key marketing programmes/campaigns
Essential Skills and Experience
- Account management experience
- Establishing an outstanding client experience by providing outstanding service and commitment to deliver
- Full Driver’s Licence
- Experience of the Lifesciences/ healthcare/ pathology sector
- Accuracy with strong attention to detail
- Resilient and calm nature whilst under client pressures
- Self-awareness and strong interpersonal skills
Desirable (not essential)
- Working knowledge of key IT applications including experience of CRM systems
- Client upsell and telemarketing experience
- Experience of working in an accredited Quality Management System
- Experience with LIMS
- Experience with Office 365
About Us
SYNLAB UK & Ireland work closely with clinicians, hospitals, occupational health providers and clinical researchers to provide a complete pathology offering.
We operate in increasingly diverse environments which is reflected in our workforce, clients, customers, suppliers, communities and partners. We believe an inclusive workplace culture is the best way to source, attract and retain diverse and talented people, and create a sustainable, high-performing workforce.
We believe our staff is vital to the principle of making a positive difference to healthcare, therefore, we promote a culture of continuous personal development where scientists and staff have the support and resources to acquire new skills and build their careers through learning and development opportunities, coaching and clear career pathways.
We promote an open and collaborative culture where leaders act as role models and facilitate a two-way communication, engage with staff and stakeholders transparently and actively encourage feedback and suggestions.
Please note that we reserve the right to close any adverts once we have received a sufficient number of applications. If you decide to apply for this post but do not hear back from us within two weeks of your application, please assume that you have not been short-listed on this occasion.
SYNLAB UK & Ireland is a committed equal opportunities employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable UK employment law.
Candidates with the experience and relevant job titles of; Head of Business Development, Sales Manager, Business Development Manager, Business Development Lead Sales Executive, Business Development Executive, Senior Account Manager, Key Account Manager, New Business Manager, B2B, BDM, Lead Development Executive, Regional Sales Manager, Area Sales Manager, Sales Manager, Sales Team Leader, UK Sales Manager, Area Sales Team Leader, Key Sales, Business Development, Business Development Manager will all be considered for this role.
