Job Title: Parts Sales Advisor
Location: Bentham, LA2 7LW
Salary: £23,000 – £28,000 per annum
Position: Full Time, Permanent (8.30-17.00 Monday -Friday)
Atkinson Vos are looking for a new member of our Parts Sales Team.
We are an established independent dealer selling refurbished second-hand Mercedes Benz Unimogs and new and used spare parts as well as our own range of specially developed Unimog accessories.
We value building customer relationships and offering good service equally as highly as sales figures.
We have an international customer base so it’s just as likely that you’ll be speaking to or emailing someone from the USA or Russia as from the UK.
Our premises are in Bentham, a small market town 30 mins from the M6.
We offer a generous company pension scheme which is available to all employees.
About the role:
- Deal with customer enquiries in a friendly, timely manner by email, phone & face-to-face.
- Offer advice to assist with fault diagnosis with a view to maximising profit for the business.
- Support colleagues in listing parts on our own website & eBay.
- Supervise (& assist as necessary) warehouse team to pack orders, book in deliveries and put away parts.
- Assist colleagues to liaise with couriers, hauliers & freight forwarders.
- Place orders with suppliers using internal system.
- Follow up on shortages.
- Housekeeping in goods in/out area & stores.
- Support our efforts to source alternative parts from UK & overseas suppliers.
- Assist in keeping internal stock systems up to date.
- Assist with used parts stocktake at month end.
- Cover for colleagues during absences.
About you:
- Ideally minimum 2 years experience of parts sales. Preferably in agricultural, heavy vehicles or machinery dealer.
- Good working knowledge of major mechanical units eg engine, gearbox & axles.
- Computer literate. Able to quickly pick-up Mercedes Benz & internal parts systems.
- Good telephone manner and able to advise customers on parts required.
- Comfortable with email communication.
- Sound numeracy & literacy skills to deal with parts documentation, orders and enquiries by email.
- Ability to demonstrate knowledge of products to customers.
- Methodical & orderly approach to work.
This is an exciting opportunity for the right candidate to develop within the company as we grow. If you closely match the description above, please apply with a CV and covering letter.
Successful applicants will be required to undertake a minimum 3 day paid work trial to establish suitability for both parties. The probationary period is 3 months.
What’s on offer?
- Full time 8.30-17.00 Monday -Friday and is based in Bentham, LA2 7LW
- 20 days holiday plus Bank Holidays
- Generous company pension scheme
- Cycle to work scheme
- The position is permanent with a three-month probationary period
- Salary £23-28000 depending on experience
Please click the APPLY button to send your CV and Cover Letter for this role.
Candidates with experience of: Parts Adviser, Mechanical Engineer, Motor Vehicle Technician, Parts Supervisor, Car Parts Sales, Customer Service Advisor, Engineering Parts Advisor, Motoring Advisor, Parts Specialist, Vehicle Maintenance, Vehicular Repair may be considered for this role.
