Job Title: Product Lead
Location: Hammersmith, London
Salary: £70,000 – £80,000 per annum
Job Type: Full time, Permanent
iPLATO is more than a tech company; we are a revolution company. Our journey as a business has brought about the development of technologies that transform access to healthcare and our goal is to evolve healthcare technology through quiet revolution. Not by further complicating things, but by simplifying them.
For 15 years we have worked hand-in-glove with the healthcare industry; providing smart, scalable solutions to address the needs of clinicians. Our patient engagement solution, for example, is key to improving attendance to cancer screenings in England and has provided, quite literally, a lifeline to healthcare providers – large and small – throughout the Coronavirus pandemic.
Crucially, as our understanding of the complexities of health and care has grown, so too has our awareness of the critical role that patients themselves play in improving population health. In 2016, we launched our patient-facing app which acted as a digital front door for primary care practices, and has since evolved into a means of redressing the power imbalance within healthcare. We empower the patient to take control of their own health and wellbeing by keeping them informed of their own health metrics, connecting them with qualified healthcare practitioners, and bringing complimentary care services to their fingertips.
If you wish to embark on a meaningful and rewarding journey with a digital health company that’s growing exponentially in the UK, and has its sights set internationally, then we would love to hear from you.
The Role:
We are looking for an experienced Product Lead to lead the development and evolution of our B2B healthcare platform. The successful candidate will have a track record in launching and growing B2B digital healthcare platforms and will have significant experience within the digital healthcare industry.
Key Responsibilities:
- Take full ownership of the success of our B2B Healthcare Platform used by clinicians, GP practices, and commissioners
- Achieve or exceed the annual revenue targets of the platform and increase the usage footprint by ensuring that the key product KPIs are met
- Lead and manage a cross-functional Agile Squad of developers, testers, and designer to deliver the vision, strategy, and roadmap of the platform
- Collect and document product requirements and break them down into epics, user stories, and use cases, ensuring that stories are translated into technical requirements
- Be the voice of the customer and ensure that customers’ feedback and requirements are driving new feature developments and innovation
- Engage with customers (GPs, Practice Managers) using various techniques and perform user research & user testing to improve product performance
- Follow Agile processes and lead all ceremonies including daily stand ups, sprint planning, sprint reviews, and retrospectives
- Own the product backlog, roadmap, and feature prioritisation processes. Be data-driven and KPI-obsessed
- Maintain thorough product documentation using roadmapping tools, JIRA, Confluence, SharePoint etc.
- Ensure that major features are launched after final signoffs from the CPO and/or the executive team
- Ensure that we are compliant with Clinical Risk and Information Governance Regulations and liaise with appropriate stakeholders regarding the same
- Create and maintain DPIAs and hazard logs for your product, working closely with the DPO and CSO for any data or clinical safety concerns
- Facilitate cross-departmental brainstorming to improve the quality of our Platform.
- Provide company-wide demos and client demos whenever needed
- Stay up to date with major developments and emerging trends within the digital health industry and key competitors
What they’re looking for:
Essential:
- Hands-on experience with B2B products in the digital health sector
- Strong technical background and commercial acumen
- Graduate in Engineering or Science disciplines
- Experience working in a fast-moving healthcare startup or SME
- Experience working in an Agile framework
- Excellent written & verbal communication skills, and stakeholder management
- Creative, innovative, and enthusiastic
- Share our vision, purpose, and principles – be passionate about Healthcare
Desirable:
- Experience working with international teams.
- Comfortable with ambiguity and working in a high-growth environment
The Company offers the following:
- 25 days holiday plus 8 days bank holidays
- Birthday off
- An annual individual training budget up to £1000
- Life insurance x3
- Healthcare Cash Plan
- Company Share Option Scheme
- Travel Loan Scheme
- Monthly Fitness Allowance
- In-office pool table and conveniently located Hammersmith Office
If you are looking to make a difference and help transform the healthcare industry please click on the APPLY button to send your CV and Cover Letter for this role, detailing your salary expectations.
Candidates with experience of; Product Manager, Product Development Manager, Senior Product Manager, Commercial Project Manager, Healthcare Product Lead may also be considered for this role.
