Job Title: Sales & Logistics Administrator
Location: Newbury
Salary: Competitive
Job Type: Permanent, Full Time
Start Date: ASAP
Due to an internal promotion, an exciting opportunity has arisen to join us as a Sales & Logistics Administrator. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK.
At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great.
We have Offices in Manchester & Newbury (Berkshire) as well as a team of field engineers working out of London and Scotland. We work with a diverse range business, and we have a specialist knowledge of the Hospitality sector. To help our clients succeed is our mission.
About the role:
We are looking for a Sales & Logistics Administrator to join our Sales Support Team, working from our Newbury office. This is the perfect opportunity for someone currently working as an Administrator within Sales or logistics or someone keen to develop in this field. Training and support will be offered. Experience of MSP is advantageous but not essential.
Responsibilities:
- Handling telephone/email queries from clients and suppliers
- Processing orders efficiently
- Arranging daily collections and deliveries with courier partners including international shipments
- Tracking of kit delivered straight to site, ensuring kit is available to External Engineers
- Raising customer invoices
- Responding to queries from Finance team regarding supplier statements
- Logging customer queries on our CRM platform, ensuring all details are captured correctly
- Ensuring stock room is organised and all inventory is recorded and controlled via Sortly
- Continual review of processes and procedures with regards to customer ordering and invoicing
- Updating the sales margin spreadsheet
- Preparation of sales contracts and agreements
- Monitoring outstanding deliveries and chasing for proof of deliveries/updates
- Adding licences to the portal in support of helpdesk
- Raising helpdesk tickets on behalf of customers
- Liaising with other teams to support project queries
- General administration
- Providing reports for Account Managers
- Providing cover for Account Managers
Experience:
- Administration experience, ideally within Sales/Logistics/Account Management function would be advantageous
- Experience of sales processing would be advantageous
- Knowledge of Microsoft applications
- Ability to work independently and as part of a team
- Minimum of 5 GCSEs at grade 4/C or above, including English and Maths (or equivalent qualifications)
Personal Attributes:
- Friendly and professional
- Possesses good written and verbal communications skills
- Recognises the importance of frequent and clear communications
- Engages internal stakeholders easily
- Possesses an interest in IT
- Feel that every day is a day of learning and knowledge
- Disciplined, with the ability to prioritise and execute tasks under pressure
- Harnesses pressure to deliver results
Why join us?
- We make work life balance a normal, not a benefit
- A fun and productive place to work
- Great team of people to work alongside
- Workplace Pension
- Comprehensive inhouse and external training offered
- Competitive salary that reflects your skills and experience
Diversity and Inclusion:
We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs.
Other:
In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure.
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with experience of: Sales Assistant, Sales Administrator, Sales Admin, Administrator, Admin, Sales Support, Support, Logistics Assistant, Sales, Customer Services, Account Management, Marketing Assistant, Customer Sales Associate, Logistics Coordinator, Customer Services Administrator, Customer Services support, Customer Service Advisor, Office Administrator, Office Admin, Office Assistant, Office Associate, Office Support may also be considered for this role.
