Job Title: Senior Presales Engineer / Project Manager – Telecoms
Location: London
Salary: £70,000 – £90,000 per annum
Job type: Full time
Comms Group is a global industry leader in Voice software integrated communications & listed on the Australian Stock Exchange. We currently deliver voice solutions using both Microsoft Teams and other proprietary platforms in more than 140 countries. We have an opportunity for you to be part of skilled global team based out of London, with flexible working and travelling internationally as required to meet our global clients in APAC, Europe & USA.
To join our team, you will need to deeply share our core values of integrity, focus, simplicity, progression, loyalty and most importantly – having fun while succeeding! Comms Group people are positive, courageous, energetic, charismatic and empathetic. We truly understand, care and connect with our clients and one another, we actively pursue the optimal solution every time, and we are unashamedly world class.
Key Skills:
- Must be competent in SIP and Microsoft Teams
- Previous telco experience, minimum 5 years
- Should have been in a support/prov team leader role, or in a junior engineering role
- Should be personable, approachable, able to meet and discuss with customers key project outcomes in either a technical or non-technical manner
- Has the ability to design SIP solutions, understand technical limitations and understand commercial outcomes and dependencies on systems, billing etc.
Key Responsibilities:
- Using the agreed product set provided by Global, work closely with the sales team to understand customer’s technical requirements and make recommendations to the sales teams for quoting
- Put together clear designs and documentation on key deals on the technical requirements and outcomes
- Ensure the customer is onboarded and understands their responsibilities, technical considerations
- Ensure that any deviation from product specification is approved by the line manager and is communicated effectively to engineering/billing etc.
- Able to walk customers through onboarding process, communicate with customers via teams and take the load of AUS staff
- Assist in the direction of provisioning staff to ensure that project is delivered on time and on-budget.
- Build documentation and processes around the efficient delivery of FOH services
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with the relevant experience or job titles of: engineer, project manager, team lead, Head of Business Development, Sales Manager, Business Development Manager, Business Development Lead Sales Executive, Business Development Executive, Senior Account Manager, Key Account Manager, New Business Manager, B2B, BDM, Lead Development Executive, Regional Sales Manager, Area Sales Manager, Sales Manager, Sales Team Leader, UK Sales Manager, Area Sales Team Leader, Key Sales, Business Development, Business Development Manager will all be considered for this role.
