Job Title: Senior Support Analyst
Location: Nottingham
Salary: £34,000 and £38,000
Job type: Full Time, 35 hours per week to be agreed under company flexible working policy, but generally expected to be Mondays to Fridays and between 8.00am and 6.00pm.
Our passion is to be providing UK churches with financial services. In particular, we serve evangelical churches which stand for the Lordship of Jesus Christ on the authority of the Bible. The nature of this role is that there is not an Occupational Requirement for the
successful applicant to be a committed Christian.
The role:
We are looking for an experienced Senior Support Analyst to join our team and provide support to our wider Bank Team acting as an escalation point for the Support Analyst. You will be highly quality-focused and able to demonstrate this through all your work ensuring we deliver an excellent service to the whole Bank team.
The Candidate:
The successful candidate will maintain a focused approach, providing an excellent level of technical support and ensuring technical skills are developed within the ITS Team to increase our ability to resolve support and delight the Bank’s team.
We really are looking for a quality all-rounder, for a role that will offer lots of variety.
Information on the role:
Role to be based at the Bank’s office: Media House, Padge Road, Beeston, Nottingham NG9 2RS. Remote working arrangements by agreement in accordance with the Bank’s flexible working policy. There is an expectation of at least four office-based days per week for this role.
Benefits:
27 days paid holidays (excluding bank holidays), with the opportunity to purchase an additional five days’ holiday per annum.
Overseas candidates will NOT be considered for this role. We are not sponsoring Visa’s at this time, so please refrain from applying unless eligible to work in the UK
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with the relevant experience or job titles of: Senior Technical Support Analyst, Senior Help Desk Analyst, Senior Customer Support Analyst, Senior Service Desk Analyst, Senior Support Specialist, Senior Support Consultant, Senior Support Engineer, Senior Application Support Analyst may also be considered for this role.
