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Job Title: Service Manager

Location: Telford

Salary: £27-£28.5k (DOE)

Job Type: Full Time, Permanent (37.5 hours p/w)

Company Profile:

Bethphage is a charitable and specialist provider of support for adults (18+) with learning disabilities. We provide a diverse range of care and support services for more than 150 adults with learning disabilities and/or autism and mental health needs across Shropshire and the West Midlands.

Our support varies depending on the person’s needs, ranging from two hours a week to 24 hours day and night. We support people in small group settings or on an individual basis. Ultimately, Bethphage’s aims are always the same, offering “Person-Centred” support to help people connect with their community through meaningful activities and interests.

The Role:

We have a rewarding and exciting role available as a Service Manager in the Telford and Bridgnorth area, for an individual who is experienced in working with adults with learning disabilities, with the ability to lead and motivate teams.

Hear what our current Service Manager’s say,

“Bethphage is like a family, they listen to you with the intent to understand, not just to respond. There is so much support offered to Management and Support workers. Nothing ever feels like too much trouble and there is always someone available to help, whether that be any of the senior team right up to CEO, Stef'”

Our Vision:

Our vision is of inclusive communities where all people have the opportunity to live the life they choose.

Key Responsibilities:

  • To manage our Supported Living services in the Telford and Bridgnorth areas on a day to day basis.
  • To ensure the support delivered within the services is person centred and that the people we support have choices and opportunities to ensure they are able to live the life they choose.
  • To provide line management support to front line support workers.
  • To ensure that all processes, protocols and paperwork are compliant to CQC requirements and delivered to the highest standard.

Desired Skills and Requirements:

  • You might be experienced in a similar role or be looking for career progression from a Team Leader and feel ready for the next step in your career.
  • You will be passionate about providing high standards of responsive care to the people we support and ensure that their lives are enjoyable, rewarding and as independent as possible.
  • You will be involved leading the day-to-day management of supported living services providing effective management for people with learning disabilities and Autism.
  • You will ensure people receive high quality support to develop and maintain their independence, take part in community activities, leisure, education and work opportunities of the persons choice.

Company Benefits:

  • Competitive pay.
  • Paid training- we provide all the training you need to deliver first class leadership.
  • 26 days holiday in your first year, increasing to 33 day after five years and then 38 days after ten-years’ service. Plus bank holidays.
  • Comprehensive induction programme – which means you’ll be fully supported to understand the role whilst getting to know the team and the people your services will support.
  • Free and confidential counselling services for you and your family.
  • A Simply Health Cash Plan- to help you with healthcare costs including dental, physiotherapy, chiropody, optical, new child payment, prescriptions and more.
  • Long service rewards starting at £100 increasing to £150 depending on length of service – we believe our staff are our greatest asset and we want to reward you for your hard work and commitment to Bethphage.
  • Contributory Pension scheme.
  • Development opportunities- we want to support you in your career in care, your development, is our development.
  • Regular supervisions with your line manager.
  • Refer-a-Friend Award – earn £300 every time you successfully refer a friend and they complete their probation.
  • Birthday recognition – an Amazon e-voucher every year.
  • Paid enhanced DBS certificate.
  • Access to the “Blue light Card” scheme that offers discounts to social care staff in a range of shops both online and on the High Street.

If you’re interested in the role and would like to put yourself forward please hit APPLY. Candidates may have experience or relevant job titles of; Housing Manager, Support Services Manager, Housing Support Manager, Housing Services Coordinator, Housing Support Services, Team Leader, Service Team Leader, support worker, care worker may be considered for this role.

How can we help?
How can we help?

If you have any questions and you would rather chat to a member of our team please email or call us about this role.

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