Job Title: SIPP and SSAS Administrator
Location: Hybrid working basis in either the Edinburgh or Birmingham office
Salary: Competitive
Job Type: Full Time, Permanent
Punter Southall SIPP are your resource for SIPP and SSAS.
We operate a full and simple Self Invested Pension Plan (SIPP) via a master trust, and we also offer professional trustee services for Small Self-Administered Schemes (SSAS).
Role Overview:
To process all aspect of bespoke SIPP and SSAS administration, in a professional and team orientated manner. Punter Southall SIPP staff must adhere to the FCA’s Fair Treatment of Customers consumer outcomes and Conduct Risk requirements.
Key responsibilities & accountabilities:
- Assisting the team in providing a quality and efficient service to all clients when processing new business and ongoing servicing
- Inputting client data into SIPP~Pro or SSAS~Pro when setting up new plans or schemes and maintaining the data throughout the lifetime of the lifecycle
- Setting up designation bank accounts with Bank of Scotland
- Crystallising of pension benefits and making pension commencement lump sum and/or income payments
- Ability to apply the correct tax code to income payments made
- Recognising the various transitional protections that can apply to a plan and ensuring that the correct LTA is applied
- Declaring and arrangement settlement of Lifetime Allowance charges via HMRC’s online services
- Creation of contributions within SIPP~Pro or SSAS~Pro and issuing CPCs when cleared
- Processing paperwork in relation to transfers in from both defined benefit and money purchase schemes and applying in-specie transfers-in
- Processing paperwork in relation to cash and in-specie transfers out, ensuring appropriate checks are made of the receiving scheme before assets or cash funds are released
- Purchasing standard and non-standard assets that are as set within the firm’s permitted investments list
- Creation of payments using the Bank of Scotland’s iSite and Corporate Online systems
- Utilising relationships with inter-company and external professional connections, including accountants and financial advisers
- Liaising with regulators bodies where required, such as HMRC and The Pensions Regulator
- Dealing with day-to-day administration queries either via post, the telephone, or email, directly with clients or via professional connections
- Ensure that volume, SIPP~Pro and SSAS~Pro records are up to date with member details and all relevant policy information
About you:
Client Focus
- Ability to communicate effectively and professionally with internal & external clients in a variety of mediums including in writing, face to face and verbally over the phone
- Ability to provide clear technical support and service in a timely fashion
- Ability to recognise when to escalate/refer client issues/queries to Principal
Attitude and Commitment
- Flexible, pro-active, willingness to co-operate and support others, showing initiative, team as well as personal commitment
Commercial Focus
- Ability to support projects/business plan as required incorporating the Fair Treatment of Customers consumer outcomes
Quality
- Ensure all aspects of work are carried out to the highest standards, accurate, persevering to complete task
- Ability to follow all procedures and working practices including, but not exclusively, Data Protection and Anti-Money Laundering regulations
Organisation
- Ability to organise and prioritise your own workloads, ensuring activities are undertaken in accurate and timely manner
- Assist and support the wider team to manage peaks and troughs of work loads
Training, education & qualifications
- Strong Mathematical and English skills, evidence by a minimum C grade at GCSE/3 Standard Grade
- Ideally educated to a minimum of A Level/Higher Standard, or equivalent qualification
Knowledge & Experience
- Over 5 years of administration experience within the SIPP and/or SSAS industry would be preferable
- Experience of having worked within an independent trustee or investment management environment an advantage
- Skills should include:
- Excel – create spreadsheets, use of basic formulae
- Word – create and format documents to a high standard
- Outlook – utilisation of emails
- Familiarisation of the following systems an advantage:
- Delta’s SIPP~Pro, SSAS~Pro and DMM
- Bank of Scotland’s iSite and Corporate Online banking systems
- Sharepoint
- Volume by Watermark Technologies
Please click on the APPLY button to be directed to the company’s recruitment page.
Candidates with experience of: Customer Service Support, Financial Services Administrator, Financial Services Support, Customer Service Advisor, Client Support, Customer Service Admin may also be considered for this role.
