Job Title: Relief Bank Support Assistants
Location: London – West Norwood, SE27
Salary: Hourly rate is £11.05 per hour plus £1.33 holiday pay in lieu of holiday, a total of £12.38 per hour. We also pay a base fee of £42 per sleepover shift.
Job type: This is a flexible working role with hours dependent on your availability and the needs of the people you support. The hours we can offer to Relief Bank Assistants vary from week to week, but the majority of the relief support hours we have available are at weekends and in the evenings.
We currently have vacancies for Relief Bank Support Assistants.
Overseas candidates will NOT be considered for this role, as this role is not eligible for a visa. Please refrain from applying unless eligible to work in the UK.
The role:
We require all Relief Support Assistants to work 3 days/24 hours a week (including evenings and weekends) for their first 8 weeks probationary period.
This time provides the opportunity to build relationships with the people you are supporting, to shadow and learn the role, and to complete our induction and training programme.
Once they have completed their initial 8 weeks, Relief Bank Support Assistants submit their monthly availability to their Coordinator, who then matches this with the needs of the people we support.
The Candidate:
- We are looking for people to join us for at least one year.
- We are looking for people ideally with 1+ years’ experience and the Care Certificate (or equivalent qualification) to join us, as well as people who are looking to start their career in social care.
- Whilst we welcome applications from people of all genders, at present, we are prioritising applications from female candidates to balance our team and the range of support we offer.
Benefits:
- We provide our assistants with an ongoing programme of training, professional and personal development, and our Employee Assistance Programme provides personal and professional advice and support including free counselling.
- Time allocated for mandatory training is paid.
- Flexible working opportunities
- Pension Scheme
- Employee assistance programme
- Full training
We actively encourage people with a wide diversity of backgrounds and personal stories to join us. If there are areas in the job description where you feel less experienced, don’t let that put you off.
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with the relevant experience or job titles of: Service Coordinator, Service Support Administrator, Customer Services Executive, Customer Service Representative, Administrative Support, Customer Support, Client Service, Customer Service Executive, Customer Services, Customer Assistant, Business Support Administrator, Customer Service Consultant, Customer Service Administrator, Customer Service Representative, Customer Advisor, Customer Support, Business Support, Customer Service Advisor, Customer Service, Customer Services Officer may also be considered for this role.
