Call Centre and Customer Service

Switchboard Operator / Administrator

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Job Title: Switchboard Operator / Administrator

Location: Rainham Steel Co Ltd, Essex

Salary: Competitive, Dependant on experience

Job Type: Full Time, Permanent

As a result of ongoing growth and expansion Rainham Steel a leading UK steel stockholder requires a Trainee Switchboard operator/Administrator. Working at their Head office based in Rainham, Essex.

Job Purpose:

Answering the telephone and direct calls. General administration tasks

The Job Role:

  • To ensure the smooth transition of calls from the main switchboard to the relevant sales people/department
  • Take and relay messages
  • Receive and sort mail and deliveries
  • Envelope and frank daily post
  • Double check steel bending schedules
  • Full training will be given on in house computer systems

The Candidate:

  • The successful candidate must be someone with an excellent telephone voice
  • Have an outgoing personality and enjoy customer contact
  • Confident and polite telephone manner with an excellent command of the English language
  • Ability to deliver excellent customer service
  • Good interpersonal skills to be able to deal with people at all levels
  • Ability to work in a team environment

What they offer in return:

  • A competitive salary
  • Promotion and career development opportunities
  • Training, mentoring and support
  • 25 days holiday plus bank holidays
  • Staff canteen
  • Working hours Monday to Friday 8.30am – 17.30pm

Please click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with the experience or relevant job titles of; Support Administrator, Support Staff, Business Administrator, Admin Support, Secretary, Clerk, Support Administrator, Administrative Assistant, Administrator, Office Support, Admin Assistant, Admin, Office Assistant, Office Administrator, Business Support, Receptionist, Telephonist, Company Receptionist, Reception, Switchboard Operator may also be considered for this role.

How can we help?
How can we help?

If you have any questions and you would rather chat to a member of our team please email or call us about this role.

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